Return Policy

PKB Return Policy

At PKB, we want you to love your gear as much as you love the game. If something isn’t quite right, we’re here to help.

Returns & Exchanges

• We accept returns and exchanges on unused, unwashed items with the original tags attached within 30 days of receipt of delivery.
• Final Sale items cannot be returned or exchanged.

How to Start a Return or Exchange

1. Email us at support@pkbsocial.com with your order number and reason for return.
2. We’ll respond within 1–2 business days with a prepaid return label and instructions.
3. Once your item is received and inspected, we’ll issue a refund to your original form of payment or process your exchange for an item of equal or lesser value.

Refunds

• Refunds are processed within 5–7 business days after we receive your return and confirm return eligibility.
• Original shipping charges are non-refundable.

Something Wrong With Your Order?
If we messed up—sent the wrong item, wrong size, or your gear arrived damaged—email us right away at support@pkbsocial.com and we’ll make it right.